IBP Medical
If quality matters - IBP Medical
Calibration Service          



Frequently Asked
Where to ship meters for repair and calibration?

IBP Medical GmbH
Ikarusallee 15
30179 Hannover

What is the service turnaround time?

The typical time for the calibration is less than 7 days.
Including transportation, you can expect to have you meter back within two weeks time.

Can you calibrate my NEO Meter?

Yes we can. We offer a calibration service for all meters of all brands used in calibration of
dialysis machines. This includes NEO-1, NEO-2, 90DX, Gambro-Meter and all WTW Meters.

  When I send my meter for calibration, what should I include in my shipment?

To avoid high cost of transportation please just send the following items:

  • The meter
  • Conductivity/Temperature probe
  • If applicable the flow-sensor

If you want to get a security test of the battery charger, send it as well.

  What is the Calibration Period of IBP Dialysis Meters?

The calibration period is one year. We recommend to double check the conductivity once
per month with a conductivity reference solution. If there is biological material growth inside
the cell, it could interfere the accuracy of the conductivity measurement.

We are aware that some of our competitors do not recommend a monthly test of the
conductivity measurement.
They even state that their meters do not require testing during the calibration period.
We have more than 30 years of experience in developing and selling dialysis meters and we
can state that this is simply not true.

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